If GLEWF is the only function they have put in the plugin, could you write a small api prog to call that vendor form with GLEWF? Make the fieldvaluelist the same as the table field? Just a thought...
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Givens, Gregory CONT Sent: 05 February 2009 14:23 To: arslist@ARSLIST.ORG Subject: Re: Determine license type? Misi is correct You must use a table field The query should be something like ( 'licuserinfocurrentregdtype' = 0) AND ( 'licuserinfolicensecategory' = 0) AND ( 'licuserinfousername' LIKE $USER$ ) A 'licuserinfowritelicense' column will return a value of "Read (Floating)" for a floating user without a write token. Hope this helps Greg Givens (Contractor) Persnet Network Control Center (NCC) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Thursday, February 05, 2009 3:50 AM To: arslist@ARSLIST.ORG Subject: Re: Determine license type? Hi, The problem with the plugin behind this vendor form is that only ARGetListEntryWithFields has been implemented. And not completely implemented at that... To get at the license type anyway, you must use a table-field. Only a few qualifications are allowed, but doing a 'User Name' = $USER$ should work. You must then refresh the table (in an ACTL or a FLTR). A light-weight-way of storing the value is in a Global Field. Maybe an ACTL that triggers on Window Open: Run If: ('License Type Global' = $NULL$) Refresh Table: License Review Tbl Set-Fields: License Type Global = $Licence Review Tbl License Type$ Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > You might be able to do it by querying the "Write License" field on the > "AR System Administration: License Review" form > Floating users without a token show up as "Floating(Read)" > > Greg Givens (Contractor) > Persnet Network Control Center (NCC) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Melissa Reed > Sent: Wednesday, February 04, 2009 9:43 AM > To: arslist@ARSLIST.ORG > Subject: Determine license type? > > Is there a way to determine the AR license type (basically read or > not) to be used as the run if of an active link? I want to set up an > active link that will only run for a user that has a write license. > > ARS 7.1 > ITSM 7.02 > > Thanks! > Melissa > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" __________ Information from ESET NOD32 Antivirus, version of virus signature database 3829 (20090205) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
