(Got reject notes because the lines exceed...so trying for 3rd time)

Thread logging enabled while the server was running. See comments from
Mark.

 

Thanks,

Anthony

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tony Worthington
Sent: Wednesday, February 25, 2009 11:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue

 

Was thread logging enabled when the server was started? 

The Init should look like this: 

<THRD> /* Sun Feb 22 2009 02:36:07.5150 */ Thread Trace Log -- ON (AR
Server 7.1.00 Patch 002 200802011900) 
<THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3076 (thread number
0) Thread Manager started. 
<THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3080 (thread number
1) timed call thread started. 
<THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3084 (thread number
2) on ADMIN queue started. 
<THRD> /* Sun Feb 22 2009 02:36:19.5150 */ InitServerCache Begin 
<THRD> /* Sun Feb 22 2009 02:43:20.3880 */ InitServerCache End:
rpcCallProc=0 tid=3084 

And re-caches look like this; 

<THRD> /* Fri Feb 20 2009 13:17:16.3370 */ CopyCache Begin:
rpcCallProc=10002 user="Remedy Application Service" tid=2808 rpcId=0 
<THRD> /* Fri Feb 20 2009 13:19:27.7490 */ CopyCache End 
<THRD> /* Fri Feb 20 2009 13:22:38.8550 */ FreeServerCache:
rpcCallProc=5 user="blah" tid=5776 rpcId=1761714 

Can you verify that the server completes and InitServerCache before
performing a CopyCache? 

 Tony Worthington
 Sr. Technical Analyst
 Kohl's Department Stores
 N56 W17000 Ridgewood Drive
 Menomonee Falls, WI 53051
 262.703.5911 (phone)
 tony.worthing...@kohls.com <mailto:tony.worthing...@kohls.com> 
 www.Kohls.com <http://www.kohls.com/> 


  

 


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