(Got reject notes because the lines exceed...so trying for 3rd time) Thread logging enabled while the server was running. See comments from Mark.
Thanks, Anthony From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Worthington Sent: Wednesday, February 25, 2009 11:56 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue Was thread logging enabled when the server was started? The Init should look like this: <THRD> /* Sun Feb 22 2009 02:36:07.5150 */ Thread Trace Log -- ON (AR Server 7.1.00 Patch 002 200802011900) <THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3076 (thread number 0) Thread Manager started. <THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3080 (thread number 1) timed call thread started. <THRD> /* Sun Feb 22 2009 02:36:15.4060 */ Thread Id 3084 (thread number 2) on ADMIN queue started. <THRD> /* Sun Feb 22 2009 02:36:19.5150 */ InitServerCache Begin <THRD> /* Sun Feb 22 2009 02:43:20.3880 */ InitServerCache End: rpcCallProc=0 tid=3084 And re-caches look like this; <THRD> /* Fri Feb 20 2009 13:17:16.3370 */ CopyCache Begin: rpcCallProc=10002 user="Remedy Application Service" tid=2808 rpcId=0 <THRD> /* Fri Feb 20 2009 13:19:27.7490 */ CopyCache End <THRD> /* Fri Feb 20 2009 13:22:38.8550 */ FreeServerCache: rpcCallProc=5 user="blah" tid=5776 rpcId=1761714 Can you verify that the server completes and InitServerCache before performing a CopyCache? Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.5911 (phone) tony.worthing...@kohls.com <mailto:tony.worthing...@kohls.com> www.Kohls.com <http://www.kohls.com/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"