I just clicked no and it worked as expected.  Perhaps they fixed, or I'm
just lucky today.

 

Thanks,

Mark

 

-----------------------------------------------------------

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bing
Sent: Tuesday, June 02, 2009 10:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Supportweb Hilarity

 

** 

I'm with you, Shawn.  There shouldn't need to be a "workaround" for us
to bypass a feedback survey.

 

Perhaps the BMC testing team never considered a "no" answer in their
test plans?

 

-- Bing

 

Bradford Bingel ("Bing")

ITM3 California
b...@itm3.com <mailto:b...@itm3.com>  (email)
925-260-6394 (mobile)

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Tuesday, June 02, 2009 6:13 AM
To: arslist@ARSLIST.ORG
Subject: OT: Supportweb Hilarity

** 

Is anyone else having this issue with Supportweb today?

 

Follow these steps:

 

1.      Navigate to http://supportweb.remedy.com/ 
2.      When the box appears asking you to complete a survey, click
"No". 
3.      The button appears to do nothing and you're stuck.

 

I verified this in IE and Firefox and get the same result.  I guess BMC
*REALLY* wants our feedback.

 

Thanks,

 

Shawn Pierson 

Remedy Developer | Southern Union

 

 

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