BMC has a testing team?  I thought WE were their testing team. 

Rick

-----Original Message-----
From:         Bing <b...@itm3.com>

Date:         Tue, 2 Jun 2009 07:39:57 
To: <arslist@ARSLIST.ORG>
Subject: Re: Supportweb Hilarity


I'm with you, Shawn.  There shouldn't need to be a "workaround" for us to
bypass a feedback survey.
 
Perhaps the BMC testing team never considered a "no" answer in their test
plans?
 
-- Bing
 
Bradford Bingel ("Bing")
ITM3 California
 <mailto:b...@itm3.com> b...@itm3.com (email)
925-260-6394 (mobile)
 
  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Tuesday, June 02, 2009 6:13 AM
To: arslist@ARSLIST.ORG
Subject: OT: Supportweb Hilarity


** 
Is anyone else having this issue with Supportweb today?
 
Follow these steps:
 

1.      Navigate to  <http://supportweb.remedy.com/>
http://supportweb.remedy.com/ 

2.      When the box appears asking you to complete a survey, click "No". 

3.      The button appears to do nothing and you're stuck.

 
I verified this in IE and Firefox and get the same result.  I guess BMC
*REALLY* wants our feedback.
 
Thanks,
 
Shawn Pierson 
Remedy Developer | Southern Union
 
 
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