We've been demoted to "Other"  :(

Lisa



I noticed the survey a week or so back and, after a couple of visits decided to 
fill it in.  I got to the screen where it asked me which product I was using.  
I had to chose 'Other' as BMC Remedy AR System was not listed.

Ho hum!

Ian

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Ian Trimnell
Sent: Tuesday, June 02, 2009 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: Supportweb Hilarity

** Pierson, Shawn wrote:
**
Is anyone else having this issue with Supportweb today?

Follow these steps:


 1.  Navigate to http://supportweb.remedy.com/
 2.  When the box appears asking you to complete a survey, click "No".
 3.  The button appears to do nothing and you're stuck.


I verified this in IE and Firefox and get the same result.  I guess BMC 
*REALLY* wants our feedback.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

________________________________
Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Information Team, Academic & Administrative Computing 
Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741   web: http://www.open.ac.uk/
The Open University is incorporated by Royal Charter (RC 000391), an exempt 
charity in England & Wales and a charity registered in Scotland (SC 038302).

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