Thanks Jean-Louis, I am downloading it as we speak

Guillaume


-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of ARSmarts 
Support
Sent: Mon 06/15/09 3:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody able to export all ITSM 7.x definitions with DevStudio?
 
Hi,

A tool called ARSMarts can export the full definitions from ITSM for  
free very easily. You must register on the web site (www.arsmarts.com)  
to download it, and it contains many other (payable) functionalities.

Best regards,
Jean-Louis Halleux

On 15 Jun 2009, at 20:12, Guillaume Rheault wrote:

> **
> great suggestion, I'll try that out. So are you able to export all  
> the ITSM 7.x definitions in one operation?
>
> Guillaume
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) on behalf of  
> Lyle Taylor
> Sent: Mon 06/15/09 2:09 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Anybody able to export all ITSM 7.x definitions with  
> DevStudio?
>
> Have you tried adjusting the JVM options for DevStudio to increase  
> the amount of heap allocated to it?  I had to do this to work around  
> an error I was getting a while back.  Go to the installation  
> directory for DevStudio (maybe C:\Program Files\BMC Software\ARSystem 
> \DeveloperStudio) and open devstudio.ini.  Change the -Xmx512m line  
> to something more like -Xmx1536m.
>
> Lyle
>
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG 
> ] On Behalf Of Guillaume Rheault
> Sent: Monday, June 15, 2009 12:03 PM
> To: arslist@ARSLIST.ORG
> Subject: Anybody able to export all ITSM 7.x definitions with  
> DevStudio?
>
> **
>
> This is very frustrating and something that I hoped it was going to  
> be addressed in DevStudio.
> I cannot export all the ITSM 7.5 definitions with DevStudio in one  
> export operation. I cannot even export all the forms in one  
> operation with DevStudio, I get an out of memory error, that I  
> attached. My PC has 4 GBs of memory with 8 processors, so it's  
> definitely not a resource issue on my side, it's probably the  
> DevStudio JRE that ran out of memory.
>
> I really hate it not to be able to do a full definitions export in  
> one shot: you have to split the export in multiple chunks, which  
> makes the management of the def files much harder, it more much more  
> time consuming because of you have to monitor the exports and  
> initiate a new one once the previous completed, etc.
>
> When is BMC going to fully address and correct this?? It seems to me  
> the backup of the application code at the application level is  
> ESSENTIAL. I was really hoping that DevStudio would fix this very  
> significant problem, but it it did not happen. How can you do  
> effective release management and application version control if you  
> cannot even efficiently and effectively export the definitions??
>
> For what it's worth, we have ITSM 7.5.1, where the app server is  
> running on Windows 2003 and the database is remote, it's 10gR2  
> running on Solaris 10. My PC has Windows XP.
>
> Has anybody been successful in exporting all the defs of ITSM 7.5 in  
> one export operation?
>
> -Guillaume
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the  
> Answers Are"_
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