Hi,
A tool called ARSMarts can export the full definitions from ITSM for
free very easily. You must register on the web site (www.arsmarts.com)
to download it, and it contains many other (payable) functionalities.
Best regards,
Jean-Louis Halleux
On 15 Jun 2009, at 20:12, Guillaume Rheault wrote:
**
great suggestion, I'll try that out. So are you able to export all
the ITSM 7.x definitions in one operation?
Guillaume
-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of
Lyle Taylor
Sent: Mon 06/15/09 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody able to export all ITSM 7.x definitions with
DevStudio?
Have you tried adjusting the JVM options for DevStudio to increase
the amount of heap allocated to it? I had to do this to work around
an error I was getting a while back. Go to the installation
directory for DevStudio (maybe C:\Program Files\BMC Software\ARSystem
\DeveloperStudio) and open devstudio.ini. Change the -Xmx512m line
to something more like -Xmx1536m.
Lyle
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG
] On Behalf Of Guillaume Rheault
Sent: Monday, June 15, 2009 12:03 PM
To: arslist@ARSLIST.ORG
Subject: Anybody able to export all ITSM 7.x definitions with
DevStudio?
**
This is very frustrating and something that I hoped it was going to
be addressed in DevStudio.
I cannot export all the ITSM 7.5 definitions with DevStudio in one
export operation. I cannot even export all the forms in one
operation with DevStudio, I get an out of memory error, that I
attached. My PC has 4 GBs of memory with 8 processors, so it's
definitely not a resource issue on my side, it's probably the
DevStudio JRE that ran out of memory.
I really hate it not to be able to do a full definitions export in
one shot: you have to split the export in multiple chunks, which
makes the management of the def files much harder, it more much more
time consuming because of you have to monitor the exports and
initiate a new one once the previous completed, etc.
When is BMC going to fully address and correct this?? It seems to me
the backup of the application code at the application level is
ESSENTIAL. I was really hoping that DevStudio would fix this very
significant problem, but it it did not happen. How can you do
effective release management and application version control if you
cannot even efficiently and effectively export the definitions??
For what it's worth, we have ITSM 7.5.1, where the app server is
running on Windows 2003 and the database is remote, it's 10gR2
running on Solaris 10. My PC has Windows XP.
Has anybody been successful in exporting all the defs of ITSM 7.5 in
one export operation?
-Guillaume
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