Had similar issue with a 7.5 install. The main issue was that the installer does not like if you want to create a db user widt password with a number as the first char.
Had to remove the database, aradmin user and the arole role and then start overagain. And then just use the defualt values. -- Jarl 2009/6/28 Rao Rao <scenery....@gmail.com>: > ** > Platform: Windows > Databae: Oracle 10g > > Installed AR server 7.1 on Windows platform under Oracle 10g. This is a new > installation. After installation, I tried to connect to the AR server > through Admin and User tools. I am getting the following error. I tried to > connect through user id: Demo and gave no password. > > No Alert Events form could be found on the server (ARERR 3300) > > user: Demo, server: ARDev > Unable to successfully log in to any server. > > In the services section, I could see the service running - - - BMC Remedy > Action Request System Server. And the service - AR System Portmapper - is > also started. > > In the instllation log - ActionRequestSystem.log - I see the following > error. > > [Sat Jun 27 17:22:55.047] RikMain- RIK utility version/timestamp: 7.1.00 > Build 200708201922 > [Sat Jun 27 17:22:55.047] RikMain- Command = rik veradmin -x localhost -t 0 > -u Demo -p "******" -f -m -l C:\Program Files\AR System\ARS -n Action > Request System -o 0 > [Sat Jun 27 17:22:55.047] RikMain- ARInitialization Complete > [ERROR][Sat Jun 27 17:22:55.078] VerifyControl- ARVerifyUser failure > [ERROR][Sat Jun 27 17:22:55.078] VerifyControl- 3300 No Alert Events form > could be found on the server > [ERROR][Sat Jun 27 17:22:55.078] RikMain- Problem with verification of > user/pw/server information > [Sat Jun 27 17:22:55.078] RikMain- ARTermination complete > [Sat Jun 27 17:22:55.078] RikMain- Returning 3300 for RIK subcommand > veradmin > > > Please help. > > Thanks, > > Rao > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
