Hi, Arsystem 7.0.1 patch 2 ITSM suite
We are looking to make sure requests from the Requestor Console come in from the user and not from the Remedy Application Service user. This functionality on the Changes comes in from the actual user when submitting via the requestor console. The Incidents however come from the Remedy Application Service as the submitter. Before I put changes into the workflow, I am wondering if there is some setting I am missing? Thanks Tim _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
