Based on what is I think you are doing, I will summerize and then post an idea. Summary: you want the same data EIE exchange on production as Test. Why not just reisntall EIE with a different instance name/location and point it to Test. CM is then pointing to --> Prod , and pointing to --> Dev. FD/TD: you will need to install a complete seperate instance of FD/TD // and 1 additional SQL server instance to sycro to a testbed. Might be a little heavy for 2 sql servers and 2 FD/TD instances on the same box.. FYI.
Is this what you were thinking? On Wed, Aug 12, 2009 at 8:10 AM, Ramey, Anne <anne.ra...@its.nc.gov> wrote: > Has anyone done this with eie and ITSM and been successful? > > > > Anne Ramey > Remedy System Administrator > State of North Carolina > Office of Information Technology Services (ITS) > Service Delivery Division > ITSM & ITAM Services > > Office (919) 754-6521 > > Home Office (919) 842-5420 > > ITS Service Desk : (919) 754-6000 or (800) 722-3946 > *anne.ra...@its.nc.gov* <anne.ra...@its.nc.gov> > > *http://its.state.nc.us* <http://its.state.nc.us/> > > RHCE, ITIL Foundation > > > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Roger Justice > *Sent:* Tuesday, August 11, 2009 9:58 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: syncing environments > > > > ** The best way is what you had probelms with DB restore. The Migrator will > provide a way to transfer the underlieing data or you can do a lot of > exports/imports. Some others may have additional methods. > > > -----Original Message----- > From: Ramey, Anne <anne.ra...@its.nc.gov> > To: arslist@ARSLIST.ORG > Sent: Tue, Aug 11, 2009 9:46 am > Subject: syncing environments > > ** > > We are at the point where we need to sync the data from our production > system back into out test system--primarily for performance testing at this > point. The problem is how to accomplish this. Last time we did this, we > copied the DB over…and ended up with a lot of trouble. We had to re-install > EIE three times to get it working on test again. What is the best way to > get the data over from Production without breaking test? > > > > Remedy 7.1, ITSM 7.0.3, EIE, Config Disc. > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > _Platinum Sponsor: *rmisoluti...@verizon.net* > <rmisoluti...@verizon.net>ARSlist: "Where the Answers Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
