Yes, i created a critical issue more than a hour, but nobody was responded... waiting for their call. Thanks for the info that in 7.5 patch 002 also the same error repeats..
On Aug 31, 7:48 pm, "Eaton, Mark (DCS)" <mark.ea...@weyerhaeuser.com> wrote: > Wow! I just tried this on 7.5 patch 002 (HPUX 11, Oracle 10g) and it acted > as you described. If you just put a space in a diary field and save it, the > entire contents of the diary field are cleared out. I'm thinking you might > want to call BMC and report it. > > Mark > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan > Sent: Monday, August 31, 2009 6:39 AM > To: arsl...@arslist.org > Subject: Re: Urgent :: Diary Field Issue -- Please help > > List, > > Please let me know if anyone cannot understand my question? > > I am giving further more details.. > > Create a test from, add add a diary field into it. Open the form in aruser > and create one request. open the same request and try to add a space and save > the request. Now if you the diary field values, it does not contain any > values. the empty space replaces the old values in diary field. > > I don;t know how to fix this, please help. > > Thanks, > Meenakshinathan. > > On Aug 31, 5:02 pm, Meenakshinathan <kmnat...@gmail.com> wrote: > > Hi, > > > I am in Remedy 7.5 patch 001 running on SuSE linux with oracle10g > > database. > > > I need a solution urgently in my production system. I have a diary > > field which is using to store each user comments at various stages. If > > any one user is typed a space and modify the request the whole old > > diary information lost. Even in ,push field action modify request > > ,from a empty string character field to diary field also replaces the > > old information with null. > > > Is there any properties is missing or do anyone can reproduce this > > error? Please let me know the solutions for this. i need to fix it as > > soon as possible. > > > Thanks, > > Meenakshinathan > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"- > Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
