What OS are you running in the VMs? If it's Windows you may be hitting, with a full ITSM system, the 2GB limit for 32 bit Windows. How large is the arserver.exe process once it has started up?
By default 32 bit Windows will allow a process to grow to 2GB, if your arserver reaches this then you can expect malloc errors. There is a /3GB switch that can be added to the boot.ini file that will increase the maximum size. Alternatively, and possibly a better solution, would be to use a 64 bit version of Windows in the VMs. This allows, out of the box, a 32 bit process (which all current versions of ARS for Windows are) to use up to 4GB of RAM. You may also want to have a look at why the server is getting so bit - enable Copy-Cache-Logging: T in the ar.cfg and turn on thread logging. This will allow you to see admin changes that are leading to re-caching and any associated memory jumps. Mark Walters The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: 18 September 2009 14:34 To: arslist@ARSLIST.ORG Subject: VMWare - Who is using successfully? Who has successfully implemented ARS 7.1 and ITSM 7.0.3 on a VMWare ESX Server 3.5? We are experiencing malloc and Timeouts in a test environment. Gordon M. Frank Lockheed Martin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
