Page 48 describes how to enable (or disable) the toolbar: Showing or hiding the web toolbar You can specify whether the toolbar should be visible or hidden when a form is viewed in a browser (and when the form is not a dialog box).
To show or hide the web toolbar 1 In BMC Remedy Developer Studio, open the form for which you want to specify toolbar visibility. 2 Click the tab of the View that you want to customize. 3 Click in an empty part of the form to display the view properties. 4 In the Properties tab, select the Web Toolbar property, and select Hidden or Visible. 5 Save the form. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 12:43 PM To: arslist@ARSLIST.ORG Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client) ** Thanks for the clarification David. However, I just logged into our production system, and the change form (CHG:Infrastructure Change) does not show this on search mode. Do I need to enable something? We have ITSM 7.51 Thanks Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Easter, David Sent: Fri 10/02/09 2:55 PM To: arslist@ARSLIST.ORG Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client) Ø This is not true. For instance, there are no Recent Searches or My Searches on the mid-tier Just a quick correction - yes there are. BMC Remedy Action Request System 7.5.00 BMC Remedy Mid Tier Guide 16-Jan-2009 PDF<http://documents.bmc.com/supportu/documents/53/72/95372/95372.pdf> Page 144: "To run a saved, recent, or defined search 1 From the toolbar, choose Searches > Run My Searches, Run Recent, or Run Defined. [cid:image003.png@01CA4357.44051540]" -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 9:45 AM To: arslist@ARSLIST.ORG Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client) ** This is very very bad. Here are some statements that are not true in our environment, where wer are using RS 7.5, Mid-tier, ITSM 7.5.1: >I've heard that use of a thick client is the only way to get good performance. >What will >happen to performance if I can't use the Remedy User client anymore? >o Due to advances in web technologies, especially in the area of JavaScript >engines, the >performance of the web client in AR System 7.5.00 running in a >modern browser equals or >exceeds the performance of BMC Remedy User. BMC >expects, therefore, that any future client >will meet or exceed any >performance characteristics of the existing Remedy User client. THIS IS NOT TRUE. The Remedy user tool 7.5 performs faster than mid-tier 7.5/browser. Granted IE 7.x is a piece of crap, so that's a big part of the problem; However, the Remedy fat client still outperforms even Firefox 3.x. Pre-caching in ITSM 7.5.1 and Mid-Tier 7.5 is a major headache and it is buggy. >Will I lose any functionality using the new client as compared to my use of >Remedy User client? >No. The future client provided will enable full usability of AR System or >applications built >on AR System. The manner in which such usability is >provided may change (e.g. OLE/DDE are not >available on web-based clients and >report macros are accomplished through saved searches) but >full functionality >will be provided. This is not true. For instance, there are no Recent Searches or My Searches on the mid-tier -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Jarl Grøneng Sent: Fri 10/02/09 12:22 PM To: arslist@ARSLIST.ORG Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client) BMC Remedy AR System 8.0.00 is expected to be the last major release of AR System to include the Remedy User client. http://documents.bmc.com/products/documents/61/94/106194/106194.pdf -- Jarl _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
