Hello,
Can anyone tell me what status reasons are available for a Cancelled problem investigation in ITSM 7.6? I didn't see a list in the docs anywhere and I don't have 7.6 installed anywhere.
We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is "Duplicate Investigation". One of my customers is asking for more status reasons for Cancelled and I'm hoping to put off that customization until we can get to 7.6.
Thanks,
Thad Esser
Remedy Developer
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