Since you're running the installer in a 32-bit JVM, you need to make sure you 
have the 32-bit X11 libraries installed on the system.  That may take care of 
your first item below.

Lyle

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Dee
Sent: Tuesday, March 09, 2010 4:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Patches for a new install

I'm experiencing these issue with patch 4 on upgrade on unix.

1. Installer won't run with X11 biniary in Libpath.
2. On a custom install in of arserver, arealdap, ardbcldap,  
flashboard, email engine, the rik import, fail to import most of the  
system forms, with no errors. Except for group from.
3. Experienced error where the installer couldnot stop/start  
arserverd, once.

Hopefully, this will help.

Sincerely,
D.D


On Mar 8, 2010, at 2:18 PM, Roger Justice <rjust2...@aol.com> wrote:

> Patch 4 is inclusive. If this is the first time you have installed  
> 7.5 be sure to use the custom install to select what you want  
> installed.
>
>
> -----Original Message-----
> From: Pierson, Shawn <shawn.pier...@sug.com>
> To: arslist@ARSLIST.ORG
> Sent: Mon, Mar 8, 2010 2:06 pm
> Subject: ARS 7.5 Patches for a new install
>
>
> **
> Good afternoon,
>
> I wanted to see if there is any undocumented best practice for a 7.5  
> upgrade in terms of what ARS patches to install.  Normally I would  
> just go straight to the highest level, but lately BMC hasn’t been ma 
> king all of their patches all-inclusive like they used to so I don’t 
>  want to miss out on anything and run into problems.
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Southern Union
>
>
> Private and confidential as detailed here. If you cannot access  
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>
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