Hi Chintan
Same effect even if I remove the Run If. I think that it means that it will
only run the active link if there is text in the digits field. Then applies
the if test and I assumed if the If test fails it would execvute tyhe else -
but for some reason it does not :(
I can't understand why it won't execute the Else. Is there another way to do
this?
Angus
----- Original Message -----
From: Chintan Shah
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Saturday, June 05, 2010 8:46 PM
Subject: Re: Active link Else Action not working
** Hi Angus,
" if the qualification does not find any match"
-->Where are you checking this part? in "Run If"?
If I understand your question correctly, then this 'digits' != "" is
not equal to "Employee not found". If if I input a number which does not exist
in database digits field is still not empty and hence 'digits' != "" will not
fail, in which case "If" action is executed and "If No Requests Match: Do Not
Show Any Message and suppress empty list." happens.
In other words, the only time I see your "Else" action getting executed
is when there is no data entered in digits field (as per Run If that you have
provided here).
Correct me if I am wrong in understanding your question.
Thanks,
Chintan
--- On Sat, 6/5/10, Angus Comber <arsl...@iteloffice.com> wrote:
From: Angus Comber <arsl...@iteloffice.com>
Subject: Active link Else Action not working
To: arslist@ARSLIST.ORG
Date: Saturday, June 5, 2010, 8:58 AM
**
Hello
I have a button on a form which fires an active link which is
configured like this:
1. active link named processdigits. Run if 'digits' != "" and
execute on button (on my form).
2. If action tab, action=Open Window, window type=Modify, Display
Type=Detail Only, Form name=employees
Qualification 'employeeid' = $digits$
If No Requests Match: Do Not Show Any Message and suppress empty list.
The If Action part works fine.
In the Else Action Tab I have:
Current Action=Open window
Window Type=Submit
Form name=employees
Field mapping
employeeid mapped to $digits$
My problem is that the Else Action never gets called.
So, if the qualification in the If Action finds a match then this
executes ok and I see the found employee ok.
But if the qualification does not find any match then the Else Action
is not executed.
What am I doing wrong?
Angus
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