Could I move the qualification to the Run If field? If so I need to specify that the active link should run if the digits field on the current form finds a match in the employeeid field in the Employees form/table? Is this possible?
----- Original Message ----- From: Chintan Shah Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Saturday, June 05, 2010 8:46 PM Subject: Re: Active link Else Action not working ** Hi Angus, " if the qualification does not find any match" -->Where are you checking this part? in "Run If"? If I understand your question correctly, then this 'digits' != "" is not equal to "Employee not found". If if I input a number which does not exist in database digits field is still not empty and hence 'digits' != "" will not fail, in which case "If" action is executed and "If No Requests Match: Do Not Show Any Message and suppress empty list." happens. In other words, the only time I see your "Else" action getting executed is when there is no data entered in digits field (as per Run If that you have provided here). Correct me if I am wrong in understanding your question. Thanks, Chintan --- On Sat, 6/5/10, Angus Comber <arsl...@iteloffice.com> wrote: From: Angus Comber <arsl...@iteloffice.com> Subject: Active link Else Action not working To: arslist@ARSLIST.ORG Date: Saturday, June 5, 2010, 8:58 AM ** Hello I have a button on a form which fires an active link which is configured like this: 1. active link named processdigits. Run if 'digits' != "" and execute on button (on my form). 2. If action tab, action=Open Window, window type=Modify, Display Type=Detail Only, Form name=employees Qualification 'employeeid' = $digits$ If No Requests Match: Do Not Show Any Message and suppress empty list. The If Action part works fine. In the Else Action Tab I have: Current Action=Open window Window Type=Submit Form name=employees Field mapping employeeid mapped to $digits$ My problem is that the Else Action never gets called. So, if the qualification in the If Action finds a match then this executes ok and I see the found employee ok. But if the qualification does not find any match then the Else Action is not executed. What am I doing wrong? Angus _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"