Bear in mind that XP Mode is a virtualized Windows XP environment and WUT will not be running natively in this manner. This can cause some stability issues. What Jeff is describing is called Compatibility Mode and works for most applications. When installing the 7.5 WUT you need to go to "\Disk1\InstData\VM" and set the Compatibility Mode for "setup.exe" to Windows XP SP2, then you can run the "setup.cmd" file a couple directories up which sets your system path information and runs the installer with the proper arguments.
Earlier versions are a little bit easier to install since you just need to set the compatibility mode on the EXE installer. BTW, WUT 7.5 patch 004 crashes whenever it tries to open a FlashBoard on my system, so I downgraded to patch 003. Sincerely, Robert Fults Remedy Admin/Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu<http://uts.fiu.edu/> From: Joe D'Souza [mailto:jdso...@shyle.net] Sent: Wednesday, June 23, 2010 2:22 PM Subject: Re: User Tool On Win 7 64 Bit ** Cool.. Nice to know.. Maybe that was what was wrong when I installed the Atrium Orchestrator Dev tool on my laptop. It didn't work correctly after installing and complained about some admin rights when launching the tool when I am the admin of the system! I'll uninstall it the next time I need to use it and install it in XP mode and see if it works.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Maher, Jeff Sent: Wednesday, June 23, 2010 2:16 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool On Win 7 64 Bit ** Hi Joe, right click on the program icon, select properties, then click the Compatibility tab. In there you can select what OS you want it to simulate when you run the program.. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, June 23, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool On Win 7 64 Bit ** Maybe a dumb question to ask, but how do you install something in 7 in an XP mode? I am pretty new to Windows 7 myself and can't quite say I like it as yet except for the pretty desktop pictures it comes with out of the box :-) Too much has changed from the XM / Windows 2000 Professional days, and many of those changes appear like they have tried to make things easier for new users just learning a new OS, but has left some of us old school guys wondering where is what.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of McClure, Don Sent: Wednesday, June 23, 2010 1:56 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool On Win 7 64 Bit ** Hi Brian and Joe. I am using WUT 7.5/patch 5 and 7.1/patch 7 on my Win7 Ultimate, 64-bit (Dell Precision T7500). As I remember--the 7.5 installed without issue; the 7.1 required installing in XP/SP2 mode (basic installer would not recognize available disk space for installation). Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, June 23, 2010 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: User Tool On Win 7 64 Bit ** Try 7.5. I had it installed on windows 7 home premium edition with no problems.. I have not tried earlier versions on windows 7. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Sokol, Brian Sent: Wednesday, June 23, 2010 1:41 PM To: arslist@ARSLIST.ORG Subject: User Tool On Win 7 64 Bit ** Will the Remedy User app work on Windows 7 64 Bit? If so what version(s)? I tried an unpatched 7.1 and it would not install. Thanks Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com<http://www.scholastic.com/> _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
