Thanks for the quick reply. I did not use the AIF with backend mapping. I looked at that first. We needed a form where people could indicate all the items needed by a new employee. I ended up creating a non-mapped AIF form with checkbox items for phones, pc's, applications, application responsibilities and roles, sales organization tabs/fields, tech org tab/fields and lots of other stuff in embedded pages.
It was my understanding that I would have had to create all the extra fields on the fulfillment form as well. Now, I may be wrong on that as I haven't had any training. I read the manuals, read this board and do a lot of testing. Christine On Nov 11, 2:36 pm, "Pierson, Shawn" <shawn.pier...@sug.com> wrote: > Out of curiosity, did you use the AIF that includes back end mapping? That > is the easiest way to do it because then you just have an Active Link do a > Set Fields action from your fields to the out of the box ones which are > already mapped. > > Thanks, > > Shawn Pierson > Remedy Developer | Southern Union > 5444 Westheimer Rd. Houston, TX 77056 |713.989.7226 > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Christine > Sent: Thursday, November 11, 2010 2:17 PM > To: arsl...@arslist.org > Subject: SRD Service Request field mapping > > I have an Advanced Interface form with fields I would like to map to > the resulting Change. Where do I define the new AIF fields so that > they are available choices on the SRD -> Fulfillment Mapping Details - > > Service Request Fields -> Selected Field listing? > > Thanks, > Christine > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > Private and confidential as detailed > here:http://www.sug.com/disclaimers/default.htm#Mail. If you cannot access > the link, please e-mail sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are"- Hide quoted text > - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
