Thanks Mike. That did not solve the problem. Even before re-adding the forms to the application I think the permissions we're ok. It only appears that the workflow is not being associated with the new forms. These are subclasses of ComputerSystem. I was hoping that the generic active links association with the ComputerSystem Save button, for example, would automatically be associated with the NewSubClass Save button. To manually go through and plug in all of this workflow into all of these buttons, menus, etc. across several subclass/AST forms will be a ton of work.
Thanks again for your time. On Thu, Feb 17, 2011 at 2:35 PM, Luttmann, Michael W Mr CTR DISA CD553 < michael.luttmann....@csd.disa.mil> wrote: > I had this issue and the problem is related to application permissions. > The usual fix for this is to modify (not simply open) the application > "Remedy Asset Inventory", where all AST forms reside. Your new class > forms will likely not be included. (If they are, remove them.) Modify > the application form list by adding your forms, then save the > application. This should apply the needed role-permissions to all the > objects on your new class forms. Note: This takes a lot of CPU, so be > careful if doing this on your production system! > > HTH, > > Mike Luttmann > DISA Remedy Engineer > (303) 224-1645 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Charlie Wilson > Sent: Thursday, February 17, 2011 12:22 PM > To: arslist@ARSLIST.ORG > Subject: New AST form but no workflow? > > ** I have created my new CMDB classes. I've used Asset Management to > generate new AST forms for these classes. I understand that the system > creates these join forms based on the superclass's AST form. I've > noticed that the generic active link objects that are associated with > the superclass's form are not automatically associated with the new > subclass AST form. Am I missing something or is this by design? I must > attach, and/or create, all of the generic active links that would > normally fire on Save, Print, Close, etc.? Any tips would be greatly > appreciated. > > ARS 7.5 > ITSM 7.5 > > Thanks, > Charlie > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
