Mark, Are you using the latest User Tool that came with 7.6.04? If you are using an older User tool that came with 7.1, screens will not show correctly.
-----Original Message----- From: Action Request System discussion list(ARSList) on behalf of tristan.rop...@t-online.de Sent: Fri 2/18/2011 6:32 PM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 ITSM not working in client, but works on web ** Hi, i have still the same problem, i used an HTTP Debugger, for this links in the WUT, i'm gettung HTTP errors 502. Personally i think, this is a connection problem. Cheers Tristan -----Original Message----- Date: Fri, 18 Feb 2011 23:28:10 +0100 Subject: 7.6.04 ITSM not working in client, but works on web From: Mark Lev <mark....@rightstar.com> To: arslist@ARSLIST.ORG ** Hello All, I just installed 7.6.04 (Windows 2003 Server/SQL Server 2005 ) and everything works great on the web. Within the client, the Incident Management Console, Change Management Console, Incident Form, Change Form do not show. White box and that's it. The Welcome. doesn't show name as it should. Most common forms (CTM:People, etc) work fine. Anyone see this or have any suggestions? No errors that I was able to see in logs. Thanks, Mark _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"