It would be nice if BMC helped drive that effort!

I like the idea of the prefix - or perhaps some other flag to denote
company creator.

Can someone please explain why the default 536xxxx range is not a good
choice for custom fields - thanks.

Regards,
 
Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Friday, September 09, 2011 8:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL: Re: "Outside of Reserved Range" warning?

This thread is fascinating.  I think this may be the forum to decide on
a development standard for Database IDs so when we share workflow with
each other, we are all using the same standard.

Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office of Information Technology Services 
Service Delivery Division ITSM & ITAM Services
Office: 919-754-6543
ITS Service Desk: 919-754-6000
jennifer.me...@nc.gov
http://its.state.nc.us
 
E-mail correspondence to and from this address may be subject to the
North Carolina Public Records Law and may be disclosed to third parties
only by an authorized State Official.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Friday, September 09, 2011 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL: Re: "Outside of Reserved Range" warning?

Joe,
 Re. your rant about field IDs needing alphas. That would be a great
idea if
BMC could pull it off.
The range of ID numbers that I use a pulled from the telephone keypad.
TPAG forms all have ids that start 872400000 - 872499999
MRBC forms 672200000 - 672299999 etc
When I get a prefix that would be below 536870912 (that number in burned
into my memory) I add 1 as the left most digit 1536870912 which is still
in
the acceptable range for developers.

The place this has failed me is when I want to reuse a modular
form/workflow
combination and the key field ID starts 8724xxxxx and the modular part
is
looking for a field id of 6722xxxxx.
Makes me want to rethink it and build everything as if it will always
interact with other objects in the system.

--- 
John J. Reiser 
Remedy Developer/Administrator 
Senior Software Development Analyst 
Lockheed Martin - MS2 
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased
by
me 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 08, 2011 3:02 PM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: "Outside of Reserved Range" warning?

Yup :-) I think that was when I first learnt the use of archgid..

Unfortunately we found it out at a customer that didn't have a separate 
development server.. Fortunately for them though, they had very few 
customizations that were lost and were able to redo it within a few
days.. 
And they still didn't bother to invest in a development server after
that.. 
Go figure..

Joe

-----Original Message----- 
From: Meyer, Jennifer L
Sent: Thursday, September 08, 2011 2:40 PM Newsgroups: 
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

I remember that upgrade!

Ahh, the good old days.

Jennifer Meyer

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 08, 2011 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

David,

There was one version, I think when moving from 4 to 4.5 or somewhere 
thereabouts, where Remedy Engineering accidently used the starting 
non-reserved range 536,xxx,xxx that messed up some customizations that
were 
done using that starting non reserved field ID's. Since that time my 
personal preference was never to use that, even if it is a trim field
(line,

box, text) you are creating.. Until then I happily used that range for
those

kind of fields. With the introduction of shared workflow, choosing your 
field ID's became even more important even for some trim fields like
text 
fields..

So my personal preference was to use the 800,xxx,xxx to 999,999,999
range 
but I see nothing wrong with starting from 600,xxx,xxx...

Choosing this higher number deliberately, you can almost guarantee
yourself 
that an accidental intrusion by BMC Softwares engineers on the
536,xxx,xxx 
in any future patches or releases will not impact your customization..
There

is hardly a chance they would use the 600,xxx,xxx to 999,999,999 range 
deliberately..

Cheers

Joe

-----Original Message-----
From: David Durling
Sent: Thursday, September 08, 2011 8:43 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

Is starting at 600,000,000 just a convention people in the ARS community

have chosen, or is there a real risk of running into a problem by
starting 
at the 536,xxx,xxx range the system will use by default if you're
creating a

new form?

According to KA315200, a field range of 536870913 to 2147483647 can be
used 
for ARS 7.1 and 7.5.

David Durling
University of Georgia


> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of White, Michael W (Mike)
> Sent: Wednesday, September 07, 2011 4:20 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: "Outside of Reserved Range" warning?
>
> "I seem to recall that 600,000,000 to 999,999,999 is reserved for
custom
> development.".
>
> We roll our own and use that range.
>
> Mike White
> EMail michael.wh...@verizon.com
> Office 813.978.2192
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly
> Sent: Wednesday, September 07, 2011 4:14 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: "Outside of Reserved Range" warning?
>
> "One. . .Two. . .I think you're right. . ."
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
> Sent: Wednesday, September 07, 2011 12:20 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: "Outside of Reserved Range" warning?
>
> Yeah, I meant 600 million. I still have trouble counting to 5 so
numbers
> larger
> than that stump me. :)
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
> Sent: Wednesday, September 07, 2011 11:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: "Outside of Reserved Range" warning?
>
> Huh.  I suspect it's the number of digits in your ID that's causing
the
> issue.  I
> seem to recall that 600,000,000 to 999,999,999 is reserved for custom
> development.  Field IDs 599,999,999 and below are for BMC's use, but I
> don't
> recall anything about using IDs above 1,000,000,000.
>
> Jennifer Meyer
> Remedy Technical Support Specialist
> State of North Carolina
> Office of Information Technology Services Service Delivery Division
ITSM &
> ITAM Services
> Office: 919-754-6543
> ITS Service Desk: 919-754-6000
> jennifer.me...@nc.gov
> http://its.state.nc.us
>
> E-mail correspondence to and from this address may be subject to the
North
> Carolina Public Records Law and may be disclosed to third parties only
by
> an
> authorized State Official.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
> Sent: Wednesday, September 07, 2011 12:03 PM
> To: arslist@ARSLIST.ORG
> Subject: "Outside of Reserved Range" warning?
>
> Hello Listers,
> ARS 7.6.03
> MS SQL Server 2005
> VMWare Windows 2003 Enterprise
> I've been working in the Dev Studio for a while and I keep getting the
> following response when I create fields.
> "You have specified an id for the following fields which is outside
the
> BMC
> reserved range. Do you want to continue?"
> I could see a warning for creating a field inside the range of
reserved
> field ids
> but outside?
> Is there a config setting in Dev Studio to stop this message?
> The field ids that I use are all between 1,587,700,000 and
1,587,711,199
>
> Thanks,
> ---
> John J. Reiser
> Remedy Developer/Administrator
> Senior Software Development Analyst
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. -
paraphrased by
> me 

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