John, I have no idea what BMC uses internally. I just found it amusing that ServiceNow didn't. It would be more amusing if they used Remedy!
Sent from my iPhone On Jul 5, 2012, at 5:49 AM, John Baker <jba...@javasystemsolutions.com> wrote: > Tauf, > > Do BMC use BMC ITSM or customised AR System applications internally? > > Doug, > > I don't believe your points about performance are still true. It's clear > that when you were running the show, there was a great emphasis on > performance/scalability, but that is no longer the case. > > When we're performing a webex SSO Plugin install, we're always asked how > long it takes: we make the point that it's a quick process (ie 20 > minutes), but waiting for AR System to restart is increasingly the > longest part of the process. And then Mid Tier restarts and locks up as > it caches workflow that should be stored on disc as JS files. Perhaps > this is fixed in ITSM 8 :) > > > John > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
