I also spoke to someone who witnessed something very similar at another very large company whose name you would all know. They were basically given hardware and software by HP, and a few years later, all that "free" stuff has cost them plenty, and they are still using the Remedy systems HP was supposed to replace, were it only to actually be usable.
Rick On Sat, Oct 20, 2012 at 6:57 AM, Patrick Zandi <remedy...@gmail.com> wrote: > ** > I have a friend who works for a very big pharmaceutical company. That has > been working for 5 years to get > Hp SRA to replace a remedy implementation : it just cannot be done ! > > Sent from my iPhone > > On Oct 20, 2012, at 9:44, Rick Cook <remedyr...@gmail.com> wrote: > > ** > > HP's ITSM products also aren't integrated with one another nearly as > seamlessly as BMC's, making implementation more time consuming and > problematic, and even relatively simple customizations complicate it > further. I have seen enough of both, and a few others, to say with > confidence that BMC is the horse to ride. > > Rick > On Oct 20, 2012 12:19 AM, "John Baker" <jba...@javasystemsolutions.com> > wrote: > >> HP: They have a good ITSM product, and it doesn't require 4GB of RAM and >> 20 minutes to start, so if BMC ended up at HP then AR System may bite the >> bullet. And on that basis, it doesn't seem a likely option. >> >> ______________________________**______________________________** >> ___________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
