As usual John, you like being a rabble rouser. 1st: You post a WWRUG special when you aren't even a vendor there, and didn't attend
2nd: Suggesting HP is a better product then half taking it back but basically saying no one else but you understands SSO Now it appears you are trying to say that a healthy discussion about support is a rant comparable to HP support problems, and it sounds like you would rather not be in the Remedy space, so why are you even here? 3rd: Yes BMC did listen, they sent Jay Shankar and 6 others from the support team were at Evening at Engineering and were in a morning breakfast meeting, and if you had bothered to show up like other vendors you would have known. More after I get some sleep, just got back after a rather busy and very informative week. Apologies are useless: Deeds not Words. I'm sure you have heard of that one. Lets see how V8 goes, one company that I know of as of Tuesday had already gone production. Dan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: October 20, 2012 5:09 PM To: arslist@ARSLIST.ORG Subject: WWRUG BMC Sale Rumors The entire HP vs BMC thing is entirely subjective. JSS came within an inch of an SSO Plugin sale in 2010 only to be scuppered by the organisation cancelling the BMC project. And I've spoken to a couple HP customers complaining about HP support and asking if BMC were as bad. I pointed them at arslist and the huge support rant. On that note, did anyone from BMC apologise for the poor support documented by many users? I recall they were sending someone to rug to "listen". ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
