Hi,
I have a client with Service Desk Fixed/Floating licenses.
Technically, 1 Service Desk Fixed/Floating license equals this:
1 AR User Fixed/Floating
1 Incident Mgmt Fixed/Floating
1 Problem Mgmt Fixed/Floating
They are told that they are NOT allowed to run home-grown forms on a
Service Desk Fixed/Floating license!
If we go into more details, they want to move some of the Service Desk
Fixed/Floating licenses to a separate server where the home grown license
resides. But to me, that should make no difference.
Any input on this?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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