Hi L.J.,
They say we can't move the entire license stack, and then run a home-grown
application on that license.
Best Regards - Misi, RRR AB, http://rrr.se
> Misi,
> So are you saying that they want to move the AR User, but not the
> Incident/Problem, or that they want to move the entire stack to another
> server, even though the other server doesn't contain service desk....I
> would imagine that moving the entire license stack would be possible....it
> would be using a more expensive license than necessary (only need the AR
> License)...but as long as it isn't being used in more than one environment
> at a time, I can't see it as being a problem.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, November 27, 2012 1:52 AM
> To: arslist@ARSLIST.ORG
> Subject: Blue (new) license agreement issues...
>
> Hi,
>
> I have a client with Service Desk Fixed/Floating licenses.
>
> Technically, 1 Service Desk Fixed/Floating license equals this:
> 1 AR User Fixed/Floating
> 1 Incident Mgmt Fixed/Floating
> 1 Problem Mgmt Fixed/Floating
>
> They are told that they are NOT allowed to run home-grown forms on a
> Service Desk Fixed/Floating license!
>
> If we go into more details, they want to move some of the Service Desk
> Fixed/Floating licenses to a separate server where the home grown license
> resides. But to me, that should make no difference.
>
> Any input on this?
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
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