Good morning Misi, I would ask to see it in writing. When I was trying to make sure my companies licenses were correct, it took a number of conversations until I got the correct information. The Blue licensing model, seems to have a number of questions and miss information.
Good luck and let us know what you find out. Howard -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Tuesday, November 27, 2012 3:52 AM To: [email protected] Subject: Blue (new) license agreement issues... Hi, I have a client with Service Desk Fixed/Floating licenses. Technically, 1 Service Desk Fixed/Floating license equals this: 1 AR User Fixed/Floating 1 Incident Mgmt Fixed/Floating 1 Problem Mgmt Fixed/Floating They are told that they are NOT allowed to run home-grown forms on a Service Desk Fixed/Floating license! If we go into more details, they want to move some of the Service Desk Fixed/Floating licenses to a separate server where the home grown license resides. But to me, that should make no difference. Any input on this? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (3 x Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
