And what happens if you're not an ITSM user, a custom only shop. Why doesn't it come with ARS as opposed it ITSM?
On Thu, Dec 13, 2012 at 10:54 AM, vaibhav wadekar <wadekar.vaib...@gmail.com > wrote: > ** Hello Vikram, > > Abydos analyser is now replaced with Process Designer 8.3.2 and comes with > ITSM 7.6.04 and later. You can download a copy of it from EPD within ITSM > Suite area. > > These are the benefits of process designer > > Process Designer is the quickest and most cost effective way of > implementing new processes such as Change and Service requests. Remedy > customers can quickly and easily implement processes graphically using > Process Designer without resorting to customisation or having to update > multiple complex templates. This means implementing processes takes a > fraction of the time it would without Process Designer. > > Process Designer is a tool for process designers that provides a graphical > interface to build processes that can be executed on Remedy without the > need to develop new applications or customise existing applications or > templates. Process Designer is particularly beneficial for systems that > require multiple different processes and tasks depending on the type of > request such as Change Management, Service Request Management and > Incident/Problem Management. > *The benefits of using Process Designer with Remedy are:* > > 1. Processes that fit the business - Process Designer allows you to > implement processes that fit the business exactly without having to > customise existing bespoke or out of the box applications. > > 2. Business user get what they want - Business users know what they are > getting as they are able to understand and review the process in graphical > form exactly as it is implemented. > > 3. Fast Deployment at lower Cost - Process designers use a simple > graphical interface to implement processes without needing to customise > Remedy. > > 4. Reduced Support and Upgrade Costs - Remedy Administrators have reduced > time and effort in supporting the Remedy applications as there is no > additional development or customisation. Significant effort is also saved > in upgrading as Remedy applications are not customised. > > 5. Streamlined processes – Process Designer allows the automation of > processes through the implementation of automated actions removing the > necessity of manual intervention where possible. > > 6. Adherence to management, compliance and audit requirements – Not only > is the process diagram a self documenting description of the process as > implemented but also the Process Tracker provides a diagrammatic view of > the current status and historical flow of every transaction through the > process. > > 7. Simplified User Interface – Process Designer enables decision trees to > be built quickly to provide a simplified user interface for data required > to support processes. This ensures user productivity and consistent quality > data. > > 8. Automated Version Control – Process Designer includes automated > generation of version-stamped processes so that you can easily roll-back to > or report on usage of previous versions without the need to get into any > workflow development. > > Process Designer provides these benefits through a graphical interface > that allows process designers to build processes that can be executed > within Remedy based on tasks, dependencies, decisions, rules (such as Task > Assignment and SLAs ,actions such as get user data, updates fields and send > emails). > > You can get more info from below link > > https://docs.bmc.com/docs/display/public/itsm80/PDFs > > Hope this helps. > > Regards/Vaibhav > > > > > > > On Thu, Dec 13, 2012 at 2:20 AM, Vikram <vkulka...@columnit.com> wrote: > >> hi List, >> >> Can anyone point me to a tool which is similar to Abydos analyser. What >> we need is be able to see the system workflow and forms relationship in a >> pictorial way instead of doing it ourself via the dev studio and show >> relationship feature. >> >> Is there any such thing avaliable in real which can tell me that this is >> my application structure and this is how the forms are related to each >> other or I sholud better get going with the manual way of finding it out? >> >> Thanks, >> Vikram >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
