Windows service cannot start probable root causes are 1) Incorrect JVM dll path
2) windows Service parameter might be incorrect. 3) different aremaild.exe version i.e 32 or 64 bit. Also refer discussion for mapi and windows service that could be helpful. https://communities.bmc.com/communities/message/302658#302658 Also customer can install windows email engine service using command. https://docs.bmc.com/docs/display/public/ars81/Remotely+installing+or+upgrading+Email+Engine Note: Only refer install email engine service part thanks Parshuram From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: 02 April 2013 5:41 To: arslist@ARSLIST.ORG Subject: Re: Email engine Issues in v8.1 ** That rings a faint bell... I lost connectivity and can't do anything about it at the moment. I'll give this a go as soon as I can reconnect. Thanks! -JDHood On Mon, Apr 1, 2013 at 3:56 PM, John Baker <jba...@javasystemsolutions.com<mailto:jba...@javasystemsolutions.com>> wrote: JD It sounds like the Windows service isn't setting the LD_LIBRARY_PATH environment variable to point at the directory containing the ARAPI native libraries (that should not even be required with the pure Java API) if you're seeing LoadLibrary (native library?) issues. John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"