Windows service cannot start probable root causes are

1) Incorrect JVM dll path

2) windows Service parameter might be incorrect.

3) different aremaild.exe version i.e 32 or 64 bit.



Also refer discussion for mapi and windows service that could be helpful.

https://communities.bmc.com/communities/message/302658#302658



Also customer can install windows email engine service using command.

https://docs.bmc.com/docs/display/public/ars81/Remotely+installing+or+upgrading+Email+Engine

Note: Only refer install email engine service part



thanks

Parshuram


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood
Sent: 02 April 2013 5:41
To: arslist@ARSLIST.ORG
Subject: Re: Email engine Issues in v8.1

**
That rings a faint bell... I lost connectivity and can't do anything about it 
at the moment.

I'll give this a go as soon as I can reconnect.

Thanks!
-JDHood

On Mon, Apr 1, 2013 at 3:56 PM, John Baker 
<jba...@javasystemsolutions.com<mailto:jba...@javasystemsolutions.com>> wrote:
JD

It sounds like the Windows service isn't setting the LD_LIBRARY_PATH 
environment variable to point at the directory containing the ARAPI native 
libraries (that should not even be required with the pure Java API) if you're 
seeing LoadLibrary (native library?) issues.


John

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