Dave, this is an interesting thread because we're having the exact same
issues: 6.3 legacy app, upgraded ms db to 2008, upgraded server o/s to 2008
32-bit and ARS to 7.5, the user client to 7.5 and then to 7.6.04 running XP
SP3 compatibility.

Before the upgrade, certain user tools were crashing when a display-only
form ran workflow that presented the users with a dialog box that let them
choose which assignment group to show in a table on the form. That issue
was solved when we upgraded ARS and the user tool.

Other issues popped up where some workflow was causing the user tool to run
extremely slow for 15 minutes. It was intermittent but one person on the
help desk would experience this when setting up a ticket and selecting
certain menus. It was never the same and I never ran it down. Finally, it
cratered his pc. I attributed it to a combination between a tweaked DoD o/s
image and a p/c that was on it's way out anyway. As of now, he was the only
one experiencing the problem.

If you have the time, I would upgrade everything to something less ancient
:-), stopping at 7.6.04 if you must have the user too. Or...get everything
working on the mid-tier, which you'll have to do at some point in the
future anyway.

Sorry I can't solve your problems, but maybe this information will help in
some way.

Drew
JTB-Bravo Honduras

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