Hi,
There are OOTB APIs like Java API, .NET API and C API. I belive you can
achive the required functionality ​with these APIs.

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*Regards,*
*Mahendra Mahalkar
*


On Thu, Jul 4, 2013 at 12:34 PM, Robin Mathew <robi...@rediffmail.com>wrote:

> Hi,
>
> Requirement
>
> When user enters a value in a field in Remedy form and press Enter,pull
> matching records from an external system and display them in a table field.
>
> External System:Telecordia Granite/Oracle
>
> Additional information
>
> 1.The matching records can be many records(50-100)
>
> 2.Direct interaction with external system database is not supported.
>
> 3.Not required to store returned matching records in Remedy system.
>
> Proposed solution
>
> I proposed view form based solution,but the external team is not
> supporting it.
>
> Please help me if you know any other solution for this requirement.Thanks.
>
> Regards
> Robin
>
>
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