Hi, There are OOTB APIs like Java API, .NET API and C API. I belive you can achive the required functionality ​with these APIs.
** ** ** ** *Regards,* *Mahendra Mahalkar * On Thu, Jul 4, 2013 at 12:34 PM, Robin Mathew <robi...@rediffmail.com>wrote: > Hi, > > Requirement > > When user enters a value in a field in Remedy form and press Enter,pull > matching records from an external system and display them in a table field. > > External System:Telecordia Granite/Oracle > > Additional information > > 1.The matching records can be many records(50-100) > > 2.Direct interaction with external system database is not supported. > > 3.Not required to store returned matching records in Remedy system. > > Proposed solution > > I proposed view form based solution,but the external team is not > supporting it. > > Please help me if you know any other solution for this requirement.Thanks. > > Regards > Robin > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"