Hi Robin, Is there a specific reason for not supporting the View Form?
You could use the APIs as Mahendra suggested, or you could create a stored procedure on your ARSystem database to pull the data into a temporary table and have a view form of that. Performance won't be a good as a View Form of the external table but if only 50-100 records then it may be acceptable. Regards, Chris -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Robin Mathew Sent: 04 July 2013 09:34 To: arslist@ARSLIST.ORG Subject: Please help me Hi, Requirement When user enters a value in a field in Remedy form and press Enter,pull matching records from an external system and display them in a table field. External System:Telecordia Granite/Oracle Additional information 1.The matching records can be many records(50-100) 2.Direct interaction with external system database is not supported. 3.Not required to store returned matching records in Remedy system. Proposed solution I proposed view form based solution,but the external team is not supporting it. Please help me if you know any other solution for this requirement.Thanks. Regards Robin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
