Hi Robin,

Is there a specific reason for not supporting the View Form?

You could use the APIs as Mahendra suggested, or you could create a stored 
procedure on your ARSystem database to pull the data into a temporary table and 
have a view form of that.

Performance won't be a good as a View Form of the external table but if only 
50-100 records then it may be acceptable.

Regards,

Chris

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Robin Mathew
Sent: 04 July 2013 09:34
To: arslist@ARSLIST.ORG
Subject: Please help me

Hi,

Requirement

When user enters a value in a field in Remedy form and press Enter,pull 
matching records from an external system and display them in a table field.

External System:Telecordia Granite/Oracle

Additional information

1.The matching records can be many records(50-100)

2.Direct interaction with external system database is not supported.

3.Not required to store returned matching records in Remedy system.

Proposed solution

I proposed view form based solution,but the external team is not supporting it.

Please help me if you know any other solution for this requirement.Thanks.

Regards
Robin

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
Are, and have been for 20 years"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to