Hi Dinesh,
If question is a radio buttons/check boxes or menu,we can add conditions to question. For 1st level question, if there are 3 options in Radio button/check box or menu,we can add three conditions.But we can't add condition within one conditional question i.e we cannot add condition on next level of the question. I found that only one level of conditional question is supported. -- Regards, Preeti Karna Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training || Web Site: <http://www.vyomlabs.com> www.vyomlabs.com Follow Vyom Labs <http://twitter.com/#%21/vyomlabs> http://twitter.com/#!/vyomlabs || <http://www.linkedin.com/company/vyom-labs> http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dinesh Kumar Sent: Sunday, July 28, 2013 11:42 PM To: arslist@ARSLIST.ORG Subject: SRM Question Conditions ** Hello All, How we can configure more than 2 condition in question SR question and mapping. Remedy Version : 7.6.04 SP1 Regards, Dinesh kumar. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"