Which version of SRM are you on? I believe in latter versions you can have conditions on conditions on conditions. We don't recommend more than 5 levels or so as it gets confusing, but you can have conditions on conditions.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vyom Labs Support Sent: Monday, July 29, 2013 3:36 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Hi Dinesh, If question is a radio buttons/check boxes or menu,we can add conditions to question. For 1st level question, if there are 3 options in Radio button/check box or menu,we can add three conditions.But we can't add condition within one conditional question i.e we cannot add condition on next level of the question. I found that only one level of conditional question is supported. -- Regards, Preeti Karna Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training || Web Site: www.vyomlabs.com<http://www.vyomlabs.com> Follow Vyom Labs http://twitter.com/#!/vyomlabs<http://twitter.com/#%21/vyomlabs> || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dinesh Kumar Sent: Sunday, July 28, 2013 11:42 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: SRM Question Conditions ** Hello All, How we can configure more than 2 condition in question SR question and mapping. Remedy Version : 7.6.04 SP1 Regards, Dinesh kumar. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
