LJ, Jason, Brian, Understand you are recommending to convert my objects in Custom or Overlays. But here's the challenge I have - may be my limited knowledge - pl excuse me for that. Read some posts where folks mentioned that they initiated the conversion using BPCU but in some cases it didn't detect correctly and they ended up doing the manual re-import and fixes to get those features working correctly. I certainly would want to avoid that considering the time and resource constraint we have. Here's one such thread I am refering to - https://groups.google.com/forum/#!searchin/arslist/unmodified$20to$20custom$20or$20base/arslist/vw_xWirOBLI/1gmLDoErRpgJ
Yes, HD5.6 it pretty much of our own now. We have done so much heavy customizations on it. So, most likely may take an year or two to move away or even think about installing fresh ITSM and bring the customizations which we can't get away with. In short, I would like to avoid confusion here to upgrade HD 5.6. We are strictly looking into ARS upgrade for now. and HD5.6 we will treat it as home grown app due to heavy customizations. Now, coming on the situation I am yet on ARS 7.6.04 - Q1)so can I still try to run the upgrade installer(ARS to v8.1) with User, SHR:People, SHRCFG:OuterJoinPeopleUser and some workflow as overlays and rest as Base/UnModified? Other potential issue which Misi mentioned( https://groups.google.com/forum/#!topic/arslist/sUyE_aVBpd8)- If this is your only customizations, I suggest that you leave everything in base mode. It is not an option to make OVERLAYs of these only, you need to make all you other stuff CUSTOM. Otherwise your own workflow will not be able to see the OVERLAY-stuff in User/Group. Is it to go either fully Base Development Mode(leaving all objects intact as unmodified) or completely Best Practice Mode(Convert my objects into Overlays or Custom - but again want to avoid the manual work on Customizations ?) Q2) Since I have already created some Overlays, can I just convert those Overlays back to Base again so they will become Unmodified if I decide to go with complete BASE DEVELOPMENT mode.then run upgrade install? Q3) Does mixing modes and having a mix of objects Unmodified and Overlays / Custom could result in issue which Misi mentioned?( Workflow may not detect Overlay stuff?) Please advise. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"