Yes, just right click it and select "Convert to Custom". That option was not present in 7.6.04 so you will need at least Dev Studio 8.0. Unless it was added in a patch?.?.?
BPCU is more or less a one time thing to identify and/or convert your old pre-overlay definitions into overlay definitions. In this example it is a BMC base form. *DO NOT CONVERT TO CUSTOM THE FORM IN THE EXAMPLE!* It is just and example that it can be done. [image: Inline image 2] The video hasn't been posted yet but keep and eye on this page: https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/09/17/remedy-connect--implementing-remedy-overlays This is from a webinar held this morning where Chuck (a primary architect of overlays) discussed overlays, differences between versions, limitations, Q&A, etc. Jason On Wed, Sep 25, 2013 at 1:13 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS <lisa.kemes....@dla.mil> wrote: > Is there any way to get an object that was created in Base Mode to > "Custom" in Best Practice (and NOT Overlay?) Would the BPCU come into > play to do this? > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug > Sent: Wednesday, September 25, 2013 4:06 PM > To: arslist@ARSLIST.ORG > Subject: Re: Filter not working anymore > > ** > > Ron, > > > > EVERYTHING you do in the overlay mode. In overlay mode, there are > CUSTOM objects that are new things > > that you have added and OVERLAID objects that are ones you have overlaid > from base. > > > > If there is anything in base mode that is not from BMC, you should > convert it to a custom object (you are > > really promoting it from base to best practice overlay mode and since > there is no object there, it is a custom > > object. > > > > Once you do that, you should just stay in best practice mode for > everything you do. New stuff, you create > > as custom objects. Stuff you want to change you overlay and then > change the overlay copy. Anything you > > have created or overlaid, you just edit as needed to change it. > > > > The system takes care of everything else. > > > > And as has been mentioned, I would suggest that you DO NOT EVER name > something you create > > BMC_ or anything with a prefix that matches the prefixes used by the > applications you have installed. That > > way there is essentially no possibility of conflict between your custom > work and anything BMC may add. > > > > Doug Mueller > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P. > Sent: Wednesday, September 25, 2013 9:00 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter not working anymore > > > > ** > > Wow...so is it best to work on a custom form or overlay. I watched the > video from Kiran and understand it a little but now I am just like > ok...custom or overlay?? I just don't want to lose anything. > > > > Thanks, > > Ron Young > > > > "To the world you may be one person but to one person you may be the > world." > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj > Sent: Wednesday, September 25, 2013 10:48 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter not working anymore > > > > ** > > Ok...go into the overlaid form, convert any object that is 'custom' to > 'base' with a right click...save the form....delete the overlay, then > right click and convert to custom.... > > > > this will loose any changes made to the object in the overlay, but once > converted back to custom, you can re-make those changes. > > > > On Wed, Sep 25, 2013 at 9:14 AM, Young, Ronald P. > <rpyo...@southernco.com> wrote: > > Todd,All, > > I performed a little test...I guess to just make me feel better. > > I created 2 test forms...1 in Base mode which came in as Unmodified and > then the other in Best mode which came in as Custom. I was not able to > see the Best-Custom form in base mode..understood. I was able to go into > Best mode and see the Base mode form and then convert it to custom which > is good. The thing is now...how do I get the overlaid form that was in > question at first below to a custom mode so that when I add fields, etc > they will work correctly? > > > Thanks, > Ron Young > > "To the world you may be one person but to one person you may be the > world." > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd > Sent: Wednesday, September 25, 2013 8:34 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter not working anymore > > To update your custom forms and workflow in Best practice mode, you will > need to convert them to a Custom customization type. My guess is your > custom forms and workflow are all set to Unmodified right now. To > convert them to custom, right click on the form or workflow in the > object list and select convert to custom. Then you will be able to > update in Best practice mode. I'm not certain this will work for you > with a mixed version of 8.1 developer and 7.6.4 server. This is what I > had to do but we have both 8.1 server and developer studio. Hope that > helps some. > > Todd Arner > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Young > Sent: Wednesday, September 25, 2013 7:58 AM > To: arslist@ARSLIST.ORG > Subject: Filter not working anymore > > User interface 7.6, Developer 8.1 > > I created an active link on a form (in Base mode) that would require a > ticket number to be inserted from the user if it were a certain type of > ticket. Then when that ticket was closed I had a filter that would > notify a specific group that the ticket was closed or reassigned. It > worked at one time and now it does not. Nothing has really been changed. > Don't know what the issue may be...any help? > > Also, before I took over doing the Remedy admin/dev stuff here at work > there were numerous forms with objects already created under 7.6 I > believe it was. Now the only way I can add another field is to do it > under Base mode because if I am in Best mode the selections to add a > field are all greyed out. What can I do to be able to add it in Best > Mode as I would like to work just in Best mode because from what I have > learned if I do anything in Base mode it may not be saved after a system > update or flush. Help!? > > Ron > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > ---------------------------------------------------------------------- > The information contained in this communication may be confidential, is > intended only for the use of the recipient(s) named above, and may be > legally privileged. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution, > or copying of this communication, or any of its contents, is strictly > prohibited. If you have received this communication in error, please > notify the sender immediately and destroy or delete the original message > and any copy of it from your computer system. If you have any questions > concerning this message, please contact the sender. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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