User 1993 Admin 1997 Dev 1998 Sent from my iPhone
> On Feb 17, 2014, at 12:39 PM, Rick Cook <remedyr...@gmail.com> wrote: > > ** > I began in late 1996 as a Remedy Administrator so green that my experience > with Remedy could be measured in hours. Trim fields in 3.0 allowed me to > look like I knew something useful, as I made literally the worst GUI design > ever into a usable form. > > Rick > >> On Feb 17, 2014 9:21 AM, "Sanford, Claire" >> <claire.sanf...@memorialhermann.org> wrote: >> ** >> I am mid 1998. >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W >> Sent: Friday, February 14, 2014 3:13 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Friday Special, The First Post to the ARSList >> >> >> >> ** >> >> I wonder how many List members are from 2000 or earlier >> >> >> >> Some of us are still 100% pure custom (no CMDB, no ITSM) >> >> Fred >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel >> Sent: Friday, February 14, 2014 3:04 PM >> To: arslist@ARSLIST.ORG >> Subject: ADM: Friday Special, The First Post to the ARSList >> >> >> >> ** >> >> Well, me being me I have chosen a random Friday for this. I was a bit busy >> on the true anniversary date. >> >> So, for fun, I thought I would repost the first post to the ARSlist, which >> of course was me. I took the liberty of correcting my spelling errors. >> >> >> >> For the newbies on the list, the ones that joined after around 1995, >> originally there was no Help Desk or ITSM suite, at some point Remedy Corp. >> created a Help Desk template. We created our own Help Desk from scratch, >> which of course with the Remedy Admin tool didn’t take long J 21 years ago >> we had a 3.5GL that provided more functionality to developers than Service >> Now has created so far for it’s developers, but I digress. >> >> >> >> … Dan >> >> >> >> --------------------------------- >> >> >> >> Date: Tue, 2 Nov 1993 10:03:20 -0500 >> >> From: "Daniel Bloom, Senior Consultant, CCIS/Help Services" <dan...@yorku.ca> >> >> Subject: Welcome >> >> To: arsl...@orion.yorku.ca >> >> Errors-To: postmas...@orion.yorku.ca >> >> Reply-To: arsl...@orion.yorku.ca >> >> Message-Id: <9311021003.zm18...@afep.yorku.ca> >> >> X-Envelope-To: d...@remedy.com >> >> X-Mailer: Z-Mail (2.1.5 20sep93) >> >> Status: RO >> >> >> >> >> >> I've just noticed that there are currently 27 registrants to the list, but no >> >> one has ever sent a note to it! Hence this note..... >> >> >> >> Welcome to the ARS List, primarily for the discussion of ARS related issues >> by >> >> those members of the HelpDesk list that are running this product. It is *not* >> >> meant to replace the HelpDesk list, nor act as a clearing house of problems >> >> that should be directed to Technical Support at >> >> Remedy Corp. Sometimes it >> >> could be quicker than waiting for a response from Remedy Corp. and obviously >> >> we have the practical experience in using the product for real world >> situations. >> >> >> >> >> >> The first item that should be taken care of is the following: >> >> >> >> I invited Remedy Corporation to join us. They are represented by Doug >> Mueller, >> >> I believe officially a VP of the company, but in reality the backbone of the >> >> creation of the product. We couldn't do better. >> >> >> >> I warned Doug that if Remedy listens to, or at their own discretion >> >> participates in, discussions that they will have to take the bad with the >> good, >> >> and without retribution if they don't like what we say. >> >> >> >> Since it was an arbitrary decision by me to include them, I would like a vote >> >> on the subject. Could you all send a vote in to dan...@yorku.ca >> >> on Remedy inclusion/exclusion. >> >> >> >> Also, we should decide on posting a list to the list of all our members from >> >> time to time so we know who we all are. Perhaps if you all include whether >> >> you agree/disagree with posting a list to this list. >> >> >> >> Once again, welcome to you all, and I look forward to a useful and fun >> exchange >> >> of information. >> >> >> >> Just a quick statement of our use. We purchased the product around April >> 1992, >> >> and went production with it in Nov. 1992. We are about to have our first >> >> birthday of regular use. We have 5 production schemas, and are working on >> >> another 5 to become production soon. One server: UNIX /Sun equivalent/ >> >> with the run time SYBASE module as the data base engine. We use it as our >> >> problem tracker, major system problem alert, manuals data base, account >> tracker >> >> and shortly we will keep track of internal course registrations. >> >> ... dan >> >> >> >> >> >> >> >> Dan Bloom, Senior Consultant, CCIS/Help Services >> >> >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
