This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" <warrenbaltim...@gmail.com> wrote:
> ** > I'm hoping that there are some folks experiencing this. > > I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, > Midtier 6.3, ITSM 6.3. > > The midtier is running on a Solaris box using Apache and New Atlanta. > > Recently, my organization decided that the bleeding edge of techcnology > was a good place to go. So, as part of a refresh, they dropped Brand New > Windows 8.1 machines on everyones desk. YAY! These machines are all using > IE 11. > > Now, I have a small subset of users (at least the ones I know about) who > are having a hell of a time with this setup. They are unable to log into > our Remedy installation via IE. When they do, they get the following error: > > Caught excepetion undefined: undefined - TypeError: > > Object doesn't support property or method 'getAttribute'...AT: > > undefined > > A few of these people have been able to get by this error by clearing the > cache, taking the site out of and then back into compatability mode. But > with most, no amount of cajoling will get the site to run. > > My org is experimenting with putting Firefox out there, I'm hopeful that > this will resolve the issue, but until then I'm stuck. Has anyone ran up > against this issue? Were you able to get around it? Do you hate Win 8.1 > as much as I do? > > Thanks in advance! > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
