I appreciate everyone's responses. I'm kind of between a rock and a hard place on this one. I can't update the midtier or make any changes to the environment (it's a long sad story). Luckily, I just discovered that we have older versions of IE available to my users via Citrix, so I can direct them to that.
Hopefully in the next month or so we will be moving to 7.6.04 (and then I can start the upgrade process to 8.1!). On Fri, Oct 31, 2014 at 11:44 PM, Pat Zandi <remedy...@gmail.com> wrote: > ** > It does ??? How may I ask ... > Cannot remember that .. > Tomcat? Severely exec? We sphere? > > Is that in compatibility mode too? > > > > Sent from my iPhone > > On Oct 31, 2014, at 8:35 PM, LJ LongWing <lj.longw...@gmail.com> wrote: > > ** > > But, it still has problems with ie11 > On Oct 31, 2014 5:53 PM, "Pat Zandi" <remedy...@gmail.com> wrote: > >> ** >> Actually 7 does work >> >> Sent from my iPhone >> >> On Oct 31, 2014, at 6:36 PM, Joel Sender <jdsen...@earthlink.net> wrote: >> >> ** >> >> for a ‘hail mary’, try mid-tier version 7 >> >> >> >> *Joel* >> >> Joel Sender jdsen...@earthlink.net 310.829.5552 >> >> >> >> *From:* Action Request System discussion list(ARSList) [ >> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *LJ >> LongWing >> *Sent:* Friday, October 31, 2014 6:07 AM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: OLD Midtier and New technology.... >> >> >> >> ** >> >> yea....that's probably not going to work....I just tried adding an 8.1 to >> a 6.3 server I have here and got >> >> >> >> ARServer (<server>): ERROR (8203): The server's RPC version is not >> supported >> >> >> >> it's just too old....so yea...Firefox may be your only way out of the >> situation. >> >> >> >> On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing <lj.longw...@gmail.com> >> wrote: >> >> you could install Mid-Tier on new hardware without touching the old one >> at all....just to check to see if it works :) >> >> >> >> On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II < >> warrenbaltim...@gmail.com> wrote: >> >> ** >> >> I thought about it. But the server is in code freeze due to its advanced >> years and the fact that we're going to retire it soon. If I screwed it up, >> i'd be in a world of hurt. >> >> >> >> On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <lj.longw...@gmail.com> >> wrote: >> >> ** >> >> This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier >> against that remedy server, it might alleviate the problems if you can get >> it to connect. >> >> On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" < >> warrenbaltim...@gmail.com> wrote: >> >> ** >> >> I'm hoping that there are some folks experiencing this. >> >> >> >> I've got a pretty old (and soon to be retired) ARS installation. ARS >> 6.3, Midtier 6.3, ITSM 6.3. >> >> >> >> The midtier is running on a Solaris box using Apache and New Atlanta. >> >> >> >> Recently, my organization decided that the bleeding edge of techcnology >> was a good place to go. So, as part of a refresh, they dropped Brand New >> Windows 8.1 machines on everyones desk. YAY! These machines are all using >> IE 11. >> >> >> >> Now, I have a small subset of users (at least the ones I know about) who >> are having a hell of a time with this setup. They are unable to log into >> our Remedy installation via IE. When they do, they get the following error: >> >> Caught excepetion undefined: undefined - TypeError: >> >> Object doesn't support property or method 'getAttribute'...AT: >> >> undefined >> >> A few of these people have been able to get by this error by clearing >> the cache, taking the site out of and then back into compatability mode. >> But with most, no amount of cajoling will get the site to run. >> >> >> >> My org is experimenting with putting Firefox out there, I'm hopeful that >> this will resolve the issue, but until then I'm stuck. Has anyone ran up >> against this issue? Were you able to get around it? Do you hate Win 8.1 >> as much as I do? >> >> >> >> Thanks in advance! >> >> -- >> >> >> >> Warren R. Baltimore II >> >> Remedy Developer >> >> 410-533-5367 >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> -- >> >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> ------------------------------ >> <http://www.avast.com/> >> >> This email is free from viruses and malware because avast! Antivirus >> <http://www.avast.com/> protection is active. >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
