But, it still has problems with ie11 On Oct 31, 2014 5:53 PM, "Pat Zandi" <remedy...@gmail.com> wrote:
> ** > Actually 7 does work > > Sent from my iPhone > > On Oct 31, 2014, at 6:36 PM, Joel Sender <jdsen...@earthlink.net> wrote: > > ** > > for a ‘hail mary’, try mid-tier version 7 > > > > *Joel* > > Joel Sender jdsen...@earthlink.net 310.829.5552 > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *LJ > LongWing > *Sent:* Friday, October 31, 2014 6:07 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: OLD Midtier and New technology.... > > > > ** > > yea....that's probably not going to work....I just tried adding an 8.1 to > a 6.3 server I have here and got > > > > ARServer (<server>): ERROR (8203): The server's RPC version is not > supported > > > > it's just too old....so yea...Firefox may be your only way out of the > situation. > > > > On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > > you could install Mid-Tier on new hardware without touching the old one at > all....just to check to see if it works :) > > > > On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II < > warrenbaltim...@gmail.com> wrote: > > ** > > I thought about it. But the server is in code freeze due to its advanced > years and the fact that we're going to retire it soon. If I screwed it up, > i'd be in a world of hurt. > > > > On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > > ** > > This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier > against that remedy server, it might alleviate the problems if you can get > it to connect. > > On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" < > warrenbaltim...@gmail.com> wrote: > > ** > > I'm hoping that there are some folks experiencing this. > > > > I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, > Midtier 6.3, ITSM 6.3. > > > > The midtier is running on a Solaris box using Apache and New Atlanta. > > > > Recently, my organization decided that the bleeding edge of techcnology > was a good place to go. So, as part of a refresh, they dropped Brand New > Windows 8.1 machines on everyones desk. YAY! These machines are all using > IE 11. > > > > Now, I have a small subset of users (at least the ones I know about) who > are having a hell of a time with this setup. They are unable to log into > our Remedy installation via IE. When they do, they get the following error: > > Caught excepetion undefined: undefined - TypeError: > > Object doesn't support property or method 'getAttribute'...AT: > > undefined > > A few of these people have been able to get by this error by clearing the > cache, taking the site out of and then back into compatability mode. But > with most, no amount of cajoling will get the site to run. > > > > My org is experimenting with putting Firefox out there, I'm hopeful that > this will resolve the issue, but until then I'm stuck. Has anyone ran up > against this issue? Were you able to get around it? Do you hate Win 8.1 > as much as I do? > > > > Thanks in advance! > > -- > > > > Warren R. Baltimore II > > Remedy Developer > > 410-533-5367 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ------------------------------ > <http://www.avast.com/> > > This email is free from viruses and malware because avast! Antivirus > <http://www.avast.com/> protection is active. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
