you could install Mid-Tier on new hardware without touching the old one at all....just to check to see if it works :)
On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > ** > I thought about it. But the server is in code freeze due to its advanced > years and the fact that we're going to retire it soon. If I screwed it up, > i'd be in a world of hurt. > > On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > >> ** >> >> This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier >> against that remedy server, it might alleviate the problems if you can get >> it to connect. >> On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" < >> warrenbaltim...@gmail.com> wrote: >> >>> ** >>> I'm hoping that there are some folks experiencing this. >>> >>> I've got a pretty old (and soon to be retired) ARS installation. ARS >>> 6.3, Midtier 6.3, ITSM 6.3. >>> >>> The midtier is running on a Solaris box using Apache and New Atlanta. >>> >>> Recently, my organization decided that the bleeding edge of techcnology >>> was a good place to go. So, as part of a refresh, they dropped Brand New >>> Windows 8.1 machines on everyones desk. YAY! These machines are all using >>> IE 11. >>> >>> Now, I have a small subset of users (at least the ones I know about) who >>> are having a hell of a time with this setup. They are unable to log into >>> our Remedy installation via IE. When they do, they get the following error: >>> >>> Caught excepetion undefined: undefined - TypeError: >>> >>> Object doesn't support property or method 'getAttribute'...AT: >>> >>> undefined >>> >>> A few of these people have been able to get by this error by clearing >>> the cache, taking the site out of and then back into compatability mode. >>> But with most, no amount of cajoling will get the site to run. >>> >>> My org is experimenting with putting Firefox out there, I'm hopeful that >>> this will resolve the issue, but until then I'm stuck. Has anyone ran up >>> against this issue? Were you able to get around it? Do you hate Win 8.1 >>> as much as I do? >>> >>> Thanks in advance! >>> -- >>> >>> Warren R. Baltimore II >>> Remedy Developer >>> 410-533-5367 >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
