Hi, We have a problem where *some* callers who dial an extension too soon have their digits ignored. For example, when the caller first hears the voice menu and dials 5102 right away, the system may only recognize the 102, the 02 or even just the 2. We think if they wait a few seconds longer before keying an extension they don't see the problem as often.
This happens on incoming calls from analog lines. We had this issue with our past asterisk system but it seems worse now. In the past we used a Digium 4 port card, now we use a Cisco (Sipura) 8800 ATA. Asterisk is 1.6.0.26-FONCORE-r78 (yup, Trixbox.) Any ideas? -- John Van Ostrand CTO, co-CEO Net Direct Inc. 564 Weber St. N. Unit 12, Waterloo, ON N2L 5C6 Ph: 866-883-1172 x5102 Fx: 519-883-8533 Linux Solutions / IBM Hardware --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
