> Am 10.04.2017 um 15:39 schrieb Michael Knill > <[email protected]>: > > Thanks Michael. I may even consider hosted ( > > Regards > Michael Knill
If you go the way with AstLinux integration, I would be very interested as well. For inspiration an older slide by Leif Madsen: http://images.tmcnet.com/expo/astricon/presentations/cc01-madsen-digium.pdf BTW: The distributed devicestate is no big deal with XMPP and Prosody. I have a small distributed call center (with 5 locations) using only FOP2 and basic reporting in production for several years. > -----Original Message----- > From: Michael Keuter <[email protected]> > Reply-To: AstLinux List <[email protected]> > Date: Monday, 10 April 2017 at 11:15 pm > To: AstLinux List <[email protected]> > Subject: Re: [Astlinux-users] Astlinux Contact Centre > >> Am 10.04.2017 um 14:51 schrieb Michael Knill >> <[email protected]>: >> >> I have a potential customer that wants a distributed Contact Centre with >> reporting and call recording. >> It's a bit concerning as there are a few things I haven’t done but Im up for >> a challenge. >> Has anyone installed Queue Metrics on Astlinux? I understand this should now >> be possible. >> I also need to do call recording. Any good packages? >> >> Regards >> Michael Knill > > Hi Michael, > > you cannot install QueueMetrics directly on AstLinux, cause it will need > Java, MySQL server, Tomcat, etc. > But you can (and should) use a dedicted server (or VM) for QueueMetric: > > https://github.com/Loway/QueueMetricsHowTos/blob/master/QueueMetricsManualInstall.md > > What you would need is to get the Qloaderd (Perl) application/service running > on AstLinux. > > http://manuals.loway.ch/QLoader-chunked/ar01s01.html > > I am not sure if you would additionally need to MySQL client. > I would try to get in contact with Lorenzo (CTO), several years ago I was in > contact with him about the same topic. > > An alternative could be Asternic Call Center Stats: > > https://www.asternic.net/index.php Michael http://www.mksolutions.info ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ Astlinux-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to [email protected].
