If Queue Metrics is fairly lightweight than you could run it in a VM on the
same h/w as Astlinux. With a custom Astlinux build you can have QEMU/KVM
in the kernel then run a Linux VM. I am running Ubuntu in a VM on my
Astlinux PCengines APU2 box in which I have the Unifi Controller s/w
running for my wifi.
The base kernel support is not built with any of the standard Astlinux
images but is easy to add if you can build your own. If interested let me
know and I can provide instructions.
David
On Mon, Apr 10, 2017 at 10:08 AM Michael Keuter <li...@mksolutions.info>
wrote:
>
> > Am 10.04.2017 um 15:39 schrieb Michael Knill <
> michael.kn...@ipcsolutions.com.au>:
> >
> > Thanks Michael. I may even consider hosted (
> >
> > Regards
> > Michael Knill
>
> If you go the way with AstLinux integration, I would be very interested as
> well.
>
> For inspiration an older slide by Leif Madsen:
>
> http://images.tmcnet.com/expo/astricon/presentations/cc01-madsen-digium.pdf
>
> BTW: The distributed devicestate is no big deal with XMPP and Prosody.
> I have a small distributed call center (with 5 locations) using only FOP2
> and basic reporting in production for several years.
>
> > -----Original Message-----
> > From: Michael Keuter <li...@mksolutions.info>
> > Reply-To: AstLinux List <astlinux-users@lists.sourceforge.net>
> > Date: Monday, 10 April 2017 at 11:15 pm
> > To: AstLinux List <astlinux-users@lists.sourceforge.net>
> > Subject: Re: [Astlinux-users] Astlinux Contact Centre
> >
> >> Am 10.04.2017 um 14:51 schrieb Michael Knill <
> michael.kn...@ipcsolutions.com.au>:
> >>
> >> I have a potential customer that wants a distributed Contact Centre
> with reporting and call recording.
> >> It's a bit concerning as there are a few things I haven’t done but Im
> up for a challenge.
> >> Has anyone installed Queue Metrics on Astlinux? I understand this
> should now be possible.
> >> I also need to do call recording. Any good packages?
> >>
> >> Regards
> >> Michael Knill
> >
> > Hi Michael,
> >
> > you cannot install QueueMetrics directly on AstLinux, cause it will need
> Java, MySQL server, Tomcat, etc.
> > But you can (and should) use a dedicted server (or VM) for QueueMetric:
> >
> >
> https://github.com/Loway/QueueMetricsHowTos/blob/master/QueueMetricsManualInstall.md
> >
> > What you would need is to get the Qloaderd (Perl) application/service
> running on AstLinux.
> >
> > http://manuals.loway.ch/QLoader-chunked/ar01s01.html
> >
> > I am not sure if you would additionally need to MySQL client.
> > I would try to get in contact with Lorenzo (CTO), several years ago I
> was in contact with him about the same topic.
> >
> > An alternative could be Asternic Call Center Stats:
> >
> > https://www.asternic.net/index.php
>
> Michael
>
> http://www.mksolutions.info
>
>
>
>
>
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