Yes James.. System gets hanged when the user access the forms also : like posting an invoice, payment etc.,
I could see only this message in event log : " Terminating the session " . When the system goes to "Not Responding" mode, we forcibly close the application. Regards, Anitha On Thu, Jan 21, 2010 at 5:05 PM, James Flavell <djf1...@gmail.com> wrote: > > > > > Still not clear the issue happens only when you are doing things in the AOT > or also when nothing at all is done in the AOT (regardless of the instance)? > > > > Example: > > 2 users login and begin to do their daily work of oopen customer forma nd > sales order etc. Does the system slow down? > > > > Is there anything in the event logs of the OS at all? > > > > > > *From:* Axapta-Knowledge-Village@yahoogroups.com [mailto: > axapta-knowledge-vill...@yahoogroups.com] *On Behalf Of *Anitha S > *Sent:* 21 January 2010 19:31 > > *To:* Axapta-Knowledge-Village@yahoogroups.com > *Subject:* Re: [Axapta-Knowledge-Village] Axapta gets hanged !!! > > > > > > James, > > > > We are using 2 Instances. One is Test and Production. > > Amount of Data in test Instance is same like in Prod.(might be around * > less15*% of data than prod). > > Test instance is used by limited number of users. > > But after we started using Production instance , we see the Test instance > has also slowed down.Be it compilation or posting an invoice ., nothing > works.System goes to Not Responding mode. > > > > Coming to your question: I had a doubt that our customization could be a > reason for hanging problem. To confirm that, I compiled few objets in AOT. > Now I m clear that customization is no way related to this issue. Whatever > operation we do in Ax, it goes hanging mode. > > > > As Mahmoud said, it might be because of SQL Server dynamic memory > management problem since both test and production instances are using same > the SQL server machine with different DBs and our OS is also x64.We are > working on that. > > > > Meanwhile any other ideas or suggestion will be appreciated. > > > > Regards, > Anitha. > > On Thu, Jan 21, 2010 at 4:11 PM, James Flavell <djf1...@gmail.com> wrote: > > > > Sorry just to clarify > > > > You mean when you compile a single AOT object then every goes slow (even if > say there are only 2 users on the system)? Are there other situations where > the it goes slow not related to doing anything in the AOT? > > > > The hotfix I vaguely remember seeing was slowness caused when lots of ax > user were logging in so nothing related to specific AOT or compile (I > believe it was pre RU3 so it is most likely included in this) > > > > Thanks > > James > > > > > > > > *From:* Axapta-Knowledge-Village@yahoogroups.com [mailto: > axapta-knowledge-vill...@yahoogroups.com] *On Behalf Of *Anitha S > *Sent:* 21 January 2010 17:59 > > > *To:* Axapta-Knowledge-Village@yahoogroups.com > > *Subject:* Re: [Axapta-Knowledge-Village] Axapta gets hanged !!! > > > > > > Hi James, > > > > Here are the details. > > *Kernel Version* : 5.0.1000.52 > > *Application Version* : 5.0.1001.96 > > We are using *SQL server 2005 SP2*. > > AOS and SQL server are in *different* machines. > > > > Even when any of the AOT object iscompiled, the application goes to "Not > Responding " Status. > > > > And I guess,it is affecting AIF also . > > Because when I import XML , I am getting message the "There is no schema > for this parameter. Please configure the data policies first" .When i click > the Data Policies button in "End Points" form, the system again goes to "Not > Responding" mode. > > And this settles down when the service is restarted. > > Is this related to the above mentioned issue? > > > > As you had mentioned, I dont think a large SQL operation could have caused > this because Compiling an AOT object does not make a database call. > > > > We are trying with RU3 pack which is related to Performance/Application > Crash. > > > > Kindly mail me your suggestions. > > > > Regards, > > Anitha. > > > > > > > > On Thu, Jan 21, 2010 at 1:56 PM, James Flavell <djf1...@gmail.com> wrote: > > > > There can be many issues so you need to provide as much detail as possible > (server and SQL DB specs plus idea of the CPU/disk load when things hang. > Also AX kernel and application versions). > > > > It might be a certain operation a user does starts a large SQL and that > then slows everybody else down. > > > > Do you have a partner who can help check the MS knowledge base and advise > on possible issues, this is the normally the best way to solve this kind of > problem as it can be very hard or even impossible to trouble shoot remotely > > > > But do take note from what I can remember there was one hotfix by MS > dealing with slow down when many users are login to AX at the same time > (sorry I cannot remember much more than that but believe it was for AX2009) > > > > > > *From:* Axapta-Knowledge-Village@yahoogroups.com [mailto: > axapta-knowledge-vill...@yahoogroups.com] *On Behalf Of *Anitha S > *Sent:* 21 January 2010 16:02 > > > *To:* Axapta-Knowledge-Village@yahoogroups.com > *Subject:* [Axapta-Knowledge-Village] Axapta gets hanged !!! > > > > > > Hi, > > We are facing this critical problem. > > We have implemeted Ax2009 and almost 40 users are accessing the AOS > simulataneously from various locations. > > > > The problem here is Axapta application is getting hanged when user sessions > increases. Even opening a form hangs the application.This creates lot of > issues and inconvenience for the users as they are unable to proceed with > their day to day activities. > > > > *This is happening even when the objects are accessed from the server > directly.* > > > > *We stopped and started the service. Still no use.* > > > > Is this because of bulk data or concurrent users or other issue?? > > It would be a great help if someone can help us in this regard. > > > > Regards, > > Anitha. > > > > > > >
