On May 16, 2006, at 7:46 PM, Scott Haneda wrote:

First off, let me say how much I hate adding to this thread.

I think the real question here, do you really think BB saw a spike in sales
as a result of the nag code implementation?

I doubt they saw a spike in sales, but I bet they saw a spike in their sales:support cost ratio. Several years ago I worked for a place that sold a software package that started at $3,000 and went way up from there. They sold a multi-user license to a Chinese university. Their support costs for that sale went up an extraordinary amount due to pirating and other misuse of the license by the university and other users not associated with the university. The cracked license was available on the internet (and likely still is). There was no way to force the university to purchase the appropriate number of licenses, so they essentially dropped all support (and consequently all future sales) for the product for the university. Needless to say, there was no good outcome for the company in this situation.

I doubt that Bare Bones' support costs are the same as the package I'm comparing it to, but their support is certainly worthwhile the few times I've had to ask for it over the years. Needless to say, that isn't free.

I never have felt any of this anti-piracy stuff does anything more than bug the legit users. Pirated software is not directly related to a lost sale.

No, but it likely contributes to increased support costs.

We are all legit users here, I would bet no one would be willing to
circumvent the nag screen, I would also bet, there are many a tutorial out there to show you how to block those packets from any app. Those who want to get past this will, in the end, it only aggravates us legitimate users.

I may even go as far as thinking it only invigorates the cracker, its a new
challenge, one they will no doubt break in short order.

Agreed 100%.

Mike Schienle


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