Forgive the semi-obvious question... but did you push the updated IT Policy to the device(s) after you made the policy change? And, if so, did you verify that the new policy was successfully applied to the handheld?
Some policy changes also like the device to be hard reset after they are applied. You might also want to try a battery pull and re-test. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Burwell Sent: Tuesday, October 06, 2009 4:59 PM To: BES Admins Subject: [Bes-admins] Block "BlackBerry Device Email Address" I am trying to block email sent to what the BIS site calls the "BlackBerry Device Email Address". The one where you can create an email address in the format of "[email protected]", where carrier is ATT, etc. In our IT policy I have set message exclusivity and set the device firewall to block in comming BIS messages, but I am still able to recieve messages sent to the "BlackBerry Device Email Address". Is there an option I am missing somehwere in the IT policy? I assumed that these emails would be considered BIS emails, but apparently they are not. - Chris _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
