Rich,

I tried both, but the messages are still arriving to my device.

I have a Gmail account setup on my device through BIS as well, and the
messages from my Gmail account are being blocked (according to the
firewall blocked message count).

- Chris

On Tue, Oct 6, 2009 at 5:09 PM, Rich Fleming
<[email protected]> wrote:
> Forgive the semi-obvious question... but did you push the updated IT Policy 
> to the device(s) after you made the policy change?
> And, if so, did you verify that the new policy was successfully applied to 
> the handheld?
>
> Some policy changes also like the device to be hard reset after they are 
> applied.
> You might also want to try a battery pull and re-test.
>
>
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Chris Burwell
> Sent: Tuesday, October 06, 2009 4:59 PM
> To: BES Admins
> Subject: [Bes-admins] Block "BlackBerry Device Email Address"
>
> I am trying to block email sent to what the BIS site calls the
> "BlackBerry Device Email Address". The one where you can create an
> email address in the format of "[email protected]",
> where carrier is ATT, etc.
>
> In our IT policy I have set message exclusivity and set the device
> firewall to block in comming BIS messages, but I am still able to
> recieve messages sent to the "BlackBerry Device Email Address".
>
> Is there an option I am missing somehwere in the IT policy? I assumed
> that these emails would be considered BIS emails, but apparently they
> are not.
>
> - Chris
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