I don't believe the IT policy would allow me to send from anything
other then the "Desktop" account since I have service exclusivity
configured.

- Chris

On Tue, Oct 6, 2009 at 5:28 PM,  <[email protected]> wrote:
> Send from the att.blackberry.net account to itself (assuming you received the 
> service books).
> Sent via BlackBerry by AT&T
>
> -----Original Message-----
> From: Chris Burwell <[email protected]>
> Date: Tue, 6 Oct 2009 17:24:20
> To: A list for BES Admin's to discuss issues,etc.<[email protected]>
> Subject: Re: [Bes-admins] Block "BlackBerry Device Email Address"
>
> On a hunch, I tired sending an email from my Gmail account (using the
> web) to my @att.blackberry.net address, and those emails are blocked.
>
> I guess if I send an email from my work email account to my device,
> BES somehow sees that the message is coming from someone on the BES
> and allows it through. That's my best guess.
>
> Anyway, this accomplishes what I need for the time being.
>
> - Chris
>
> On Tue, Oct 6, 2009 at 5:20 PM, Chris Burwell <[email protected]> wrote:
>> Rich,
>>
>> I tried both, but the messages are still arriving to my device.
>>
>> I have a Gmail account setup on my device through BIS as well, and the
>> messages from my Gmail account are being blocked (according to the
>> firewall blocked message count).
>>
>> - Chris
>>
>> On Tue, Oct 6, 2009 at 5:09 PM, Rich Fleming
>> <[email protected]> wrote:
>>> Forgive the semi-obvious question... but did you push the updated IT Policy 
>>> to the device(s) after you made the policy change?
>>> And, if so, did you verify that the new policy was successfully applied to 
>>> the handheld?
>>>
>>> Some policy changes also like the device to be hard reset after they are 
>>> applied.
>>> You might also want to try a battery pull and re-test.
>>>
>>>
>>> -----Original Message-----
>>> From: [email protected] 
>>> [mailto:[email protected]] On Behalf Of Chris Burwell
>>> Sent: Tuesday, October 06, 2009 4:59 PM
>>> To: BES Admins
>>> Subject: [Bes-admins] Block "BlackBerry Device Email Address"
>>>
>>> I am trying to block email sent to what the BIS site calls the
>>> "BlackBerry Device Email Address". The one where you can create an
>>> email address in the format of "[email protected]",
>>> where carrier is ATT, etc.
>>>
>>> In our IT policy I have set message exclusivity and set the device
>>> firewall to block in comming BIS messages, but I am still able to
>>> recieve messages sent to the "BlackBerry Device Email Address".
>>>
>>> Is there an option I am missing somehwere in the IT policy? I assumed
>>> that these emails would be considered BIS emails, but apparently they
>>> are not.
>>>
>>> - Chris
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>>
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